• Cash Application Representative

    Job Locations US-NC-Cary
    Job ID
    # Positions
  • Overview

    Due to recent acquisitions and continued business growth, we’re adding to our Finance team!


    Responsible for the accuracy and timeliness of all customer payment processing functions to meet deadlines and productivity targets, including posting of customer payments to invoices, creation of charge-backs for deductions and daily cash balancing to bank deposits.  Prepares various month end reports and provides support for Credit Analysts, Cash Application Team Lead, and various other team members as requested.  Acts as back up for the other Ply Gem Cash Application Representatives as needed.


    1. Ensures all cash, credit card and ACH payments are received, processed and posted to customer accounts on a daily basis.
    2. Ensures daily batches are balanced to daily lock box deposits prior to batch close.  Ensures daily spreads/offsets are balanced prior to day’s close.    
    3. Applies customer payments to invoices/debit memos/charge-backs timely and accurately. 
    4. Research and resolve deductions/short-pays and documents/communicates information to appropriate personnel. 
    5. Identifies, verifies and applies unapplied cash and credit memos when instructed. 
    6. Processes returned checks as needed. 
    7. Identifies, verifies and coordinates refunds of overpayments when instructed. 
    8. Take incoming calls from divisions inquiring on transactions. 
    9. Provides support for all team members and back up for the other Ply Gem Cash Application Representatives as needed. 
    10. Performs other duties as assigned.


    High school Diploma/GED required.  Some college level coursework in Business or Accounting preferred.  Associates degree desired.
    Minimum of two years related work experience in a relevant Accounting role required.
    Works well in an environment with firm deadlines; results oriented.  Perform multiple tasks effectively.  Able to work both independently and as part of a team.  Accurate typing skill of 50 wpm, ability to operate ten key by touch, mathematical aptitude, proficiency with personal computers and effective communication skills required.  Strong analytical skills required.  Capable of making timely, independent decisions.  High attention to detail and accuracy.  Excellent oral, written and interpersonal communications skills required. Working knowledge of Microsoft Office (Word & Excel) required.  Experience with AS400/mainframe systems desirable.  Knowledge of general accounting fundamentals and accounts receivable procedures required.  Strong knowledge of payment processing concepts required.


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