• Credit Representative

    Job Locations US-NC-Cary
    Job ID
    # Positions
  • Overview

    Due to recent acquisitions and continued business growth, we’re adding to our Finance team!


    The Credit Analyst is responsible for tracking receivables, making collection calls, recommending credit limits and releasing orders of an assigned portfolio.  Through strong customer service/communication skills, ensures customer payments are received by the due date in support of company goals.  Actively participates in the investigation and resolution of customer payment deductions and disputes. This is a critical role for ensuring Ply Gem sustains a strong cash flow and maintains strong relationships with its customers.  This is a great opportunity for someone who has a strong drive for results.  Successful performance in this role could lead to greater roles and responsibilities in Credit, Accounting and/or Finance.


    1. Working with Sales on pricing issues and Transportation to obtain Proof of Delivery and related documents. Within established limits approve the release or hold of orders.
    2. Perform credit reviews to assist in the credit limit increase/decrease process and maintain updated customer credit files including updated tax exemption certificates as needed. Works with Cash Application Department to resolve questions regarding customer payments. Takes action on customer accounts that are delinquent.
    3. Communicates status of risky accounts and collection efforts to Corporate Credit Manager.
    4. Provide input to or prepare various monthly ad hoc reports for the Corporate Credit Manager.
    5. Perform various other duties in accordance with established procedures and methods as assigned.


    College degree in Accounting, Finance or Business required. 


    Minimum of four years related work experience in a relevant role required.  Experience working with a commercial portfolio of $5+MM preferred. 


    Ability to educate customers in payment expectations. 


    Ability to negotiate.  Works well in an environment with firm deadlines. 


    Results oriented. 


    Ability to perform multiple tasks effectively. 


    Able to work independently or as part of a team. 


    Strong analytical skills required. 


    Excellent oral, written and interpersonal communication skills required. 


    Working knowledge of Word and Excel required. 


    Experience with AS400/mainframe systems desirable. 


    Knowledge of general accounting fundamentals, billing and accounts receivable processes required. 



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